Visitation Guidelines


Our priority at Saratoga Hospital is to keep all of our patients, our staff, and our community safe. Our visitation policy reflects this ongoing effort. Visitors may use the Main Entrance and the Emergency Department entrance. 

Visitation Guidelines

  • Visiting Hours: 11 AM - 7 PM
  • Each patient may have two visitors at a time.
  • All visitors must be age 18 or older.
  • Masks are recommended but no longer required unless:
    • You have respiratory symptoms (cough, sore throat, congestion or runny nose, fever)
    • You have a Covid-19 exposure within the last 10 days.
  • All pediatric patients up to age 18 may have two designated support persons with them at all times.
  • Patients with intellectual and/or developmental disabilities, and patients with cognitive impairments (including dementia), may designate one support person to remain with them throughout their hospitalization.
  • Visitation for Covid-19 patients remains restricted, although compassionate exceptions may be made on a case-by-case basis. Saratoga Hospital will provide visitors with proper PPE.

According to Saratoga Hospital's zero tolerance policy, any visitor or support person who refuses to wear a mask will be asked to leave the facility immediately.

Separate visitation guidelines are established for the following:

  • Behavioral Health Unit
    • Limited to one unique visitor per day.
    • Visiting hours: 4:30 PM - 6:30 PM
  • Emergency Department
    • One visitor may accompany the patient 24/7. Children under the age of 18 may have two parents/guardians.
    • Staff will exercise their best clinical judgment in determining when visitation may be temporarily limited based on departmental needs. Compassionate exceptions will be made on a case-by-case basis.
  • Mother/Baby Unit
    • Up to 2 support people, which includes a doula, are allowed during labor. No additional visitors during labor.
    • Postpartum visitation:
      • Only two additional visitors will allowed during the following times after birth:
        • 11 a.m. – 1 p.m.
        • 4 – 7 p.m.
      • No visitors under the age of 18 years old, including siblings. 
  • For more details, please call 518-587-3222.

Radiation Oncology Center

  • Limited to one support person at the time of initial consultation.
  • Surgical Services
    • One support person may accompany the patient. Children under 18 may have two parents/guardians.

For more details on these separate guidelines, please call 518-587-3222.

We offer and encourage technology-based options to connect with patients in the hospital. Please contact the patient's care unit at 518-587-3222 and request to speak with the charge nurse for more information. Additionally, sending an eCard is a quick and easy way to let your loved one know you're thinking of them. This eCard page provides information on how to send your well wishes.

We will continue to provide compassionate exceptions on a case-by-case basis. Saratoga Hospital reserves the right to modify this policy. Visitation rights may be rescinded at any time.

Saratoga Hospital and Saratoga Hospital outpatient facilities shall respect the rights of patients to choose who may visit/accompany them when they are hospitalized or seen in an outpatient setting.

Visitors will not be restricted, limited, or otherwise denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, or disability. The patient has the right to withdraw his/her conset to receive specific visitors.

It is not possible to anticipate every instance that may give rise to a clinically appropriate rationale for a restriction or limitation. Our staff will exercise their best clinical judgment in determining when visitation is or is not appropriate. Clinical judgment will take into account all aspects of the patient's health.

Updated April 4, 2023