Visiting Hours


To reduce the number of people in the hospital and the possibility of spreading coronavirus to our patients and staff, no visitors are allowed in the building

This “no visitors” policy applies to Saratoga Hospital and our urgent and emergent care facilities. 

For those accompanying a patient to the hospital for a diagnostic test, imaging or a procedure, please return to your car until notified. If a patient requires assistance in or out the building, our staff will help as needed.

All persons entering the facility will be screened for:

  • Fever, cough, or shortness of breath
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste and smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

All persons will also be asked the following questions:

  • Have you traveled abroad or to areas of increased community spread in the last 14 days?
  • Have you participated in a mass gathering in the last 14 days?
  • Have you had contact with a known or suspected COVID-19 positive person in the last 14 days?
  • Are you currently in mandatory or precautionary quarantine or isolation? 

If it is determined anyone may pose a risk, they will not be allowed into the building and directed to their provider for additional guidance and to self-quarantine. 

*A limited number of exceptions, with appropriate screening, include:

  • Radiation Oncology Center (ROC) and our Mental Health Unit patients will be limited to one support person, managed at each of the units’ entrances by staff.
  • Mother/Baby unit is limited to father of the baby (FOB), partner, or designated support person.
  • Compassionate considerations for end-of-life or other special situations will be made on a case-by-case basis. 

Saratoga Hospital continues to restrict entry to two locations: the main entrance on Church Street and the Alfred Z. Solomon Emergency Center on Myrtle Street.

We appreciate your cooperation and understanding. 

Saratoga Hospital and Saratoga Hospital outpatient facilities shall respect the rights of patients to choose who may visit/accompany them when they are hospitalized or seen in an outpatient setting.

Visitation and the support of family and friends play an important role in the care and healing of the patients. We welcome all visitors and want to make the visits as comfortable as possible for both the visitor and the patient. Visitors will not be restricted, limited, or otherwise denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age or disability. The patient has the right to withdraw or deny his/her consent to receive specific visitors.

It is not possible to anticipate every instance that may give rise to a clinically appropriate rationale for a restriction or limitation. Our staff will exercise their best clinical judgment when determining when visitation is, or is not, appropriate. Clinical judgment will take into account  all aspects of the patient's health.

The visitation guidelines listed below are temporarily suspended

Visitation Guidelines During Flu Season

As of December 11, 2019, Saratoga Hospital, along with several regional hospitals implemented visitation guidelines to further protect patients from influenza and other infectious diseases following a declaration by the New York State Commissioner of Health that the flu is now prevalent in certain communities. 

These guidelines are:

  • A maximum of two visitors will be permitted in a patient's room at any one time.
  • Children 12 and under will be prohibited from visiting patients' rooms, as they are more likely to have and transmit respiratory infections.
    • Special visitation guidelines are in place on the Women's Health Services unit. Please call 518-583-8331 for more detail.
  • Visitors with rash, diarrhea or respiratory symptoms will be prohibited from visiting patients. These symptoms include fever, sore throat, cough and shortness of breath. 

We encourage all visitors to use hand-washing stations before entering and upon leaving a patient’s room. 

The visitation guidelines listed below are temporarily suspended

Open visitation may occur 24 hours a day unless clinical limitations are warranted.

Following are the visiting policies for each of our units:

Surgical Services

  • Family members, partner, significant others or support person, may accompany the patient to pre-op.
  • Depending on the situation, they may be able to visit in post-op as well
  • A family and visitor waiting area is available 


  • A support person is welcome during a laboratory visit when requested by the patient

Intensive Care Unit

  • Visitors allowed at any time 24/7
  • No visiting will be allowed when a major procedure is being performed
  • Strictly limited to two visitors at a time

Mental Health Unit

  • Daily visiting hour are 12 PM - 2 PM and 4:30 PM - 6:30 PM
  • Visiting hours are extended from 12 PM until 6:30 PM on certain holidays
  • Visitors are limited to 3 individuals at a time
  • An adult must accompany children under the age of 18 at all times


  • During labor, the presence of 2 visitors is suggested
  • The father or other primary support person(s) are free to visit the mother during the recovery period
  • Family bonding is promoted by allowing regular visitation for the newborn's siblings in a manner consistent with safety and infection control
  • Other family members and friends may visit in a manner that is consistent with standards of care
  • The Golden Hour
    • The first hour after birth will be will be uninterrupted (no visitors other than support person, and siblings of the newborn). This allows time for: mother/baby bonding, newborn thermo regulation through the support of skin-to-skin, assurance of newborn stabilization, implantation of breastfeeding.