Saratoga Hospital will follow billing and debt collection practices that comply with all requirements of federal and state law, including Fair Debt Collection Practice and IRS 501R standards for tax-exempt hospitals. To review our Billing and Collections policy, click here.
Payments
For all patients of Saratoga Hospital or Wilton Medical Arts:
Patients are able to make payments to their healthcare bill through our online, secure patient portal. At Saratoga Hospital, we partner with one of the most trusted payment networks in the healthcare industry.
By using this portal you can:
- Make payments 24/7, 365 days of the year
- Use any device to make a payment
- View your current statement
- Create an account in which you can view your current statement, payment history and set up automated payments
- Sign up to ”go green” and receive electronic statements in the future
To make your payment online:
By phone:
Patients can also make secure payments over the phone, 24/7, by following these simple steps:
- Dial 518-583-8343
- Press ”1”, Option #1
- Follow the steps provided to complete the payment process
Other Options:
For your convenience, payments can also be made by check (paper or electronic), cash, money order, or credit card (VISA, MasterCard, Discover and American Express).
For questions, please contact our Billing department at: 518-583-8343.
For all patients of a provider at an offsite Saratoga Hospital Medical Group practice:
Online:
Patients are able to simply make payments to their healthcare bill 24/7, 365 days of the year through our online, secure patient portal.
To make your payment online:
Other Options:
For your convenience, payments can also be made by check (paper or electronic), cash, money order, or credit card (VISA, MasterCard, Discover and American Express).
Please note: Professional services for Saratoga Hospital Medical Group providers provided December 31, 2019 and prior, are billed through Strategic Solutions. For questions, please contact Strategic Solutions at 518-348-1276.
For professional services provided by Saratoga Hospital Medical Group on or after January 1, 2020 are billed through Albany Medical College. For questions, please contact Albany Medical College at 1-844-849-6929.
For all patients of a provider outside of Saratoga Hospital Medical Group:
Professional services such as those provided by the anesthesiologist, radiologist or by a provider outside of Saratoga Hospital Medical Group, will be billed separately. If you have questions on your bill, please call the phone number on your statement.
Financial Assistance Program
Saratoga Hospital is committed to reducing financial barriers to healthcare. We make financial aid available to all low-income, uninsured, or under-insured individuals who qualify for help with their hospital bills. No person who is found eligible for financial assistance will be charged more for emergency or other medically necessary care than the amounts generally billed to individuals who have insurance coverage.
You can learn more about our program and download an application by visiting the Financial Assistance from Saratoga Hospital page.
Insurance
Saratoga Hospital can bill most insurance companies. Participation information is not a guarantee of payment. Patients are responsible for any non-covered charges/services excluded under their insurance contract. Billing inquiries should be addressed to the Saratoga Hospital Patient Financial Services office.
Visit our Insurance Companies page to review the list of insurance plans we accept.
If you need assistance obtaining insurance benefits, please call our Health Insurance Navigators at 518-580-2021.
Contact Us
The Billing/Patient Financial Services department is open Monday thru Friday, 8:00 a.m. - 5:00 p.m. Major holidays excluded. Our phone number is 518-583-8343. We are located at Myrtle Street Park, 59D Myrtle Street, Saratoga Springs, NY. Below is a map to our offices:
